Have a great day Cougar Customer support

Have a great day Cougar Customer support

Buyer Beware never get it moist.

It’s a capable quad and a lot cheaper than the fresh new conclusion. not just after conversion process assistance and you can guarantee leaves a great deal to feel wished. As i made a state they said perhaps not secure because the quad got ridden due to good creek. It had not but isn’t really it a great 4×4 quad? I’d state mud and drinking water would-be element of you to.

Many thanks for finding the time to offer feedback on the products and services. Cougar Devices Australian continent takes our customer care really certainly and constantly strives to find the best consequences for every customers. .

Find out more Pertaining to the feedback throughout the our unit the fresh CAT500L Deluxe that isn’t an unit you actually individual, you bought a different sort of design to that particular bike. This new says generated on all of our assurance coverage and procedures is not the case, our warranty states people never ever can make people recommendations to help you exactly how good customers old a motor vehicle. On your particular circumstances you contacted the service company whether your bicycle eliminated powering. All of us quickly establish a community service agent in order to check and you may fix your own bike to you personally. Yet not, you’d picked for taking it on the individual auto technician. In case your auto technician contacted all of our assurance team the guy expressed which he failed to want to do the job for you. Then you definitely made a decision to deliver the bicycle to your Questionnaire created factory without any earlier see, setting means towards the when you would-be back to grab the bike. Upon nearer assessment of your bike by our very own service cluster they try indexed that remove initiate handle (which has a water proof safety within its base to prevent drinking water ingress into eliminate start homes) was broken. Which section of the system households the latest electricity charging system and you can starter motor, vital areas that has to are nevertheless inactive, would not your concur? All of our solution class videoed the water taken from the eliminate start housing since the the technician eliminated the side safeguards about motor. Obviously this was the main cause of your bike dilemmas. (CMA would be more than ready to load the fresh new clips so you can this website in the event that you wish?). Water damage as i am sure you are sure that is not secured around one suppliers guarantees in most affairs and especially maybe not shielded in the event the reason for water damage stems from negligence on the part of the finish member. Promise generally speaking will there be to safeguard the user facing creation faults or set up errors, it is not totally free rein to have solutions caused owing to consumer disregard. When you need to discuss it then or try confused about the details do not think twice to get in touch with all of our warranty group any time, we’re always here to help.

Disappointed in the event it opinion might have been placed on not the right automobile if you prefer to get it removed that’s great We tend to review the correct Cougar quad, it was one that came up on search-engine

You reported it absolutely was ridden through liquid also it wasn’t, that is a well known fact, or even such honouring your assurance upcoming that’s okay, as your teams have been advised there’s no creek for the our assets but zero .

Find out more you to desired to tune in. I cannot say more today once the amount is within the hand of the Service from Fair trading and we’ll wait for their commitment.

Read more as well as how far escort service Mesquite they charges getting a different electric battery and anything more are completely wrong. Which is immediately after, this time, I cause them to become come across some one regional to-do the new solutions instead off trusting coming back it to them for fixes from the $ each hour and pieces.